Shipping:
We dispatch from UK land. Most orders are dispatched within 1 to 2 working days (usually same or next day). Postage price applies to UK Mainland only this does not include Norther Ireland, Highlands or offshore Islands. We are happy to ship worldwide however please contact us for a shipping quote
Business Days are Monday to Friday. Weekends and/or holidays are not included is shipment estimations.
Warranty
All items are sold as seen it is a buyer’s responsibility to read description and check carefully all attached pictures to make sure correct parts are bought. All parts we sell are second hand and very often in new condition in full working order and fully tested.
In the case that a part is supplied incorrectly by us or it is proven faulty we will replace it or we will provide a refund so long as nothing has been done to void your warranty.
Please check goods for damage on arrival as we cannot refund parts that have been signed for as “received in good condition”. These are the rules of the courier company not CarsEquipment.com, we simply cannot make a claim if you have signed for the package without making the driver aware of a problem. If you wish for us to pursue a claim, you would also need to take photos of the packaging and of the damage to the item. We do not anticipate items being damaged as we spend a lot of time and effort parcelling our items with lots of protection to avoid this situation arising.
Returns policy
Seat belts solutions ltd complies with all legal requirements under both the Sale of Goods Act & the Distance Selling Regulations. Returned goods must be returned “UNUSED” AND “UNFITTED” (i.e. in the condition you received them), with the original packaging within 14 days of receipt. The customer is responsible for all return shipping costs. If an item is considered by the customer to be faulty or damaged upon receipt (& before fitting) please contact us by email. Send it to info@seat-belts.co.uk Return it within 14 days of receipt. We need to have received all relevant parts (whether correct, incorrect or faulty) back at our premises for inspection before we can make the appropriate decision to either replace or refund. Please contact us BEFORE returning any item. It is the customers’ responsibility to send items back via either recorded or special delivery means in order to obtain a tracking number and signature – proof of postage is not the same as proof of delivery. Orders cancelled after dispatch & parts wrongly ordered/ correctly supplied but no longer wanted will be subject to a 20% handling charge/ restocking fee. Please note that all parts are securely marked. Any part returned to us will be checked. Any parts tampered or without security mark will not be refunded and will render any warranties void. Refunds and exchanges are available for 30 days after the item is received.
We advise you check the parts you have ordered before fitting them, once they have been fitted you cannot return them for a refund. If the part is faulty then you will need to provide us with a mechanics report and send it back to us. We will then send it back to the supplier and have it tested for faults. If the fault lies in the part then you will be entitled to a refund, if it turns out it has been fitted incorrectly and the damage was caused through your car then you will not receive a refund.
Installation Instructions
We do supply installation instructions for most parts, but we can’t be responsible for any damage to equipment or parts occurred during installation. We will do our absolute best to provide clear installation instructions and support needed.
Limitation of Liability
We provide a warranty on mechanical parts and electrical items. However, we cannot be held responsible for any errors made by under-qualified mechanics fitting your replacement part. We shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Seat Belts Solutions Ltd is the only owner of all pictures of sold items and we don’t give permission to copy or use them by any other persons/organisations/companies.